Administration / Client Services Coordinator

Powell Enterprises | Central Coast NSW | Full Time

Join a fast-growing, modern accounting firm

Powell Enterprises is a dynamic, tech-focused accounting and advisory firm based on the Central Coast. We work with ambitious business owners and high-value clients, delivering proactive advice and exceptional service.

We're looking for a highly organised, confident Administration / Client Services Coordinator to become the backbone of our office operations and client experience.

If you're someone who thrives in a fast-paced environment, enjoys variety, takes ownership, and genuinely likes helping people — this role could be a great fit.

About the role

This is a hands-on administration role with strong client interaction. You'll be the first point of contact for many of our clients and play a key role in keeping the office running smoothly.

Your responsibilities will include:

• Managing ASIC compliance administration

  • Company registrations

  • ASIC annual reviews

  • Director/shareholder changes

  • Company updates and lodgements

• Handling client queries via phone, email and in person

• Managing general office administration and presentation

  • Keeping the office organised, tidy and professional

  • Ordering supplies

  • Coordinating mail and documents

• Assisting accountants with administrative support

• Following up clients for outstanding information and documentation

• Managing scheduling, appointments and diary coordination

• Preparing engagement documents, forms and general correspondence

• Assisting with ATO portal administration and client onboarding

• Supporting workflow coordination to ensure jobs move efficiently

• Providing a premium client experience from first contact through to completion

About you

You'll likely have:

• Minimum of 2+ years of administration experience is required

• Accounting firm experience is strongly preferred and highly valued

• Strong communication skills and confidence speaking with clients

• Excellent attention to detail

• A proactive, "get it done" attitude

• Strong organisational and time management skills

• Ability to manage multiple tasks without dropping the ball

• Professional presentation and communication

• Experience with Microsoft Office / cloud-based systems

• Experience with Xero Practice Manager, Xero, ASIC or ATO systems (highly desirable)

• Basic familiarity with ASIC systems is required

What we offer

• Full-time stable role

• Supportive, high-performing team environment

• Modern systems and tech-driven processes

• Career growth opportunities as the business expands

• Variety — no two days are the same

• A business that values initiative, ownership and great client service

To apply

Please submit your resume and a short cover letter outlining why you'd be a great fit.

Salary negotiable for the right candidate with public practice experience.