About Laser Plumbing & Roofing Newcastle Central Laser Plumbing Newcastle is not your average plumbing company. We are an award-winning, dynamic team known for our commitment to quality, safety, and outstanding customer service. Backed by strong leadership and a clear vision, we aim to be the most outstanding licensed trade business in the Hunter region; favoured by clients, suppliers, and employees alike.

We are seeking an experienced, motivated, and utterly fabulous Administration Coordinator to join our busy, growing team in Lambton. This is a key position for a driven individual who thrives in a fast-paced environment, keeps the wheels turning, and knows how to bring calm to the chaos.

Why Join the Laser Team?

• Room for Growth: We take pride in investing in our people, our systems, and our future with genuine paths for career progression.

• Great Culture & Perks: Enjoy regular team celebrations, recognition programs, awards, social events, incentives, and plenty of other benefits.

• We Live Our Values: Loyalty, consistency, efficiency, and total dependability drive everything we do.

The Role

As our Administration Coordinator, you will play a vital role in supporting smooth day-to-day operations. You’ll help ensure everything runs like a well-oiled machine while learning all aspects of how a trade business operates.

Your day-to-day responsibilities will include:

Workflow Management

• Oversee job workflows in collaboration with our Fabulous Scheduling Coordinator and technicians.

• Raise jobs and quotes, and manage purchase orders and job entries using our job management system Simpro.

• Ensure all documentation, inductions, and access forms are completed before jobs commence. We are proudly an ISO certified business and our team prides itself on detail.

• Act as a secondary point of contact for incoming calls and email correspondence.

Accounts & Financial Administration

• Assist with accounts receivable, primarily responsible for invoicing, and reconciliations.

• Transfer invoices and purchases into Xero and monitor financial accuracy.

• Follow up on discrepancies and maintain precise records.

Compliance & Quality

• Maintain up-to-date compliance registers (incidents, complaints, subcontractor docs, staff training).

• Ensure team adherence to WHS, environmental, and quality standards in line with ISO standards.

Office Operations & Equipment Oversight

• Manage office supplies, maintenance, and general upkeep.

• Oversee equipment and vehicle registers, servicing, registration, and calibration.

About You

We are looking for someone who isn't just looking for a job, but a career. You are proactive, adaptable, possess a "get things done" attitude, and genuinely want to make a difference.

To be successful, you will need:

• Experience: At least 2 years' experience in a fast-paced administrative role.

• Tech Savvy: Proficiency in Microsoft Office (Excel/Word). Experience with workflow and finance systems (Simpro/LaserPro and Xero is highly preferred).

• Skills: Impeccable attention to detail, a strong sense of accountability, and excellent communication skills.

• Knowledge: Working knowledge of WHS, environmental, and quality systems.

Qualifications: Relevant qualifications in Business Administration are highly regarded