Full-time Bar Attendant (Supervisor) role based at Darwin Golf Club, responsible for supervising daily bar and gaming operations, leading and supporting bar staff, delivering high-quality customer service, managing cash handling and POS procedures, assisting with stock control and ensuring compliance with RSA, gaming and club policies.
The successful candidate will have previous experience in a club, hotel or licensed venue, prior supervisory or senior bar/gaming experience, strong communication and leadership skills, current RSA and RSG certification, a current NT Machine Managers Licence, and the ability to work evenings, weekends and public holidays in a fast-paced hospitality environment.
Benefits
- Competitive salary package based on experience and skills
- Stable full-time employment with consistent hours
- Supportive team environment and positive club culture
- Opportunity to lead and develop a hospitality team
- Ongoing training and professional development opportunities
- Work within a well-established and reputable community club in Darwin
- Dynamic and fast-paced hospitality environment with leadership responsibilities
Task & responsibilities
- Supervise daily bar and gaming operations during rostered shifts
- Lead, mentor and support bar and gaming staff to maintain high service standards
- Provide professional and efficient customer service to members and guests
- Ensure compliance with RSA requirements, gaming regulations and club policies
- Manage cash handling, EFTPOS and point-of-sale (POS) procedures
- Assist with stock ordering, stock rotation and inventory control
- Handle customer enquiries, complaints and service issues professionally
- Maintain cleanliness, safety and presentation standards across bar and gaming areas
- Assist with opening and closing procedures of the venue
- Monitor staff performance and support day-to-day operational requirements
- Ensure responsible service of alcohol and responsible gaming practices are followed at all times
Qualification & experience
- Previous experience working in a club, hotel, bar or licensed hospitality venue
- Prior experience in a supervisory, senior bar attendant or gaming attendant role
- Sound knowledge of bar operations, gaming operations and customer service standards
- Current Responsible Service of Alcohol (RSA) certificate
- Current Responsible Service of Gambling (RSG) certificate (NT or transferable)
- Current NT Machine Managers Licence
- Strong communication, leadership and team management skills
- Ability to work effectively in a fast-paced hospitality environment
- Reliable, professional and customer-focused approach
- Ability to work evenings, weekends and public holidays
- Experience with cash handling and POS systems preferred
- Good organisational and problem-solving skills
About Company
Darwin Golf Club is a well-established and respected community club in the Northern Territory, known for delivering high-quality hospitality, bar, gaming and member services in a welcoming and professional environment. The club prides itself on providing excellent customer experiences, maintaining high operational standards and fostering a positive and supportive workplace culture.