Got a passion for people and a love of keeping things running smoothly?

Want to be part of a team that actually gives a damn?

If being part of something bigger than a job title sounds good — read on.

A bit about us

Hi, I'm Brett — owner of Aptus Plumbing & Gas. 

Back in 2013 I took a leap of faith and started this business from scratch. It was a wild ride, but I nailed my three-year plan in the first twelve months.

I built Aptus on three simple principles:

Communicate well with people.

Do a good job.

Don't rip people off.

But if I had to sum up the why behind everything we do — it's this: we give people a level of service they deserve but rarely expect from a trade company. That matters to us. A lot.

We're not here to just fix pipes and send invoices. We're here to leave every client, every team member, and every interaction better than we found it. That's the Aptus standard. 

The Role

Right now, we have an opportunity for a motivated, people-first Client Services & Admin team member to join our Brendale office.

This is a key role in our engine room — the kind of person who holds things together, keeps the energy positive, and takes pride in doing the small things brilliantly. 

On a typical day you might handle inbound calls from property managers chasing job updates, help the scheduler clear a backlog before lunch, follow up on a quote, and close out the afternoon making sure no client has fallen through the cracks. It's busy, it's varied, and if you're the right person — you'll love it.

Your responsibilities will include:

•       Being the first voice and face of Aptus — answering calls and emails, responding to client enquiries, and making every interaction count

•       Supporting our scheduling and operations team to keep jobs moving

•       Building and maintaining relationships with our property manager clients

•       Data entry and job management (we use Ascora — full training provided)

•       General admin and office support across the team

This is a role with genuine growth potential. We're a growing business and we invest in our people — if you want to develop, there's a path here for you.

Who We're Looking For

You don't need to come from the plumbing industry — but you do need to bring the right attitude.

We're looking for someone who:

•       Loves people and genuinely enjoys helping them

•       Is organised, reliable, and takes ownership of their work

•       Stays calm and positive when things get busy

•       Has strong attention to detail and follows things through

•       Has at least a year or two of admin, reception, or customer service experience

•       Wants to be part of a team — not just fill a seat

Why Aptus?

Our 5 - star Google rating across 800+ reviews isn't an accident — it's the standard our team holds every single day. You'll be part of protecting that.

•       A genuinely supportive and close-knit team of 39 people across Brisbane and the Gold Coast

•       A business that invests in your growth — real paths forward, not just talk

•       Brendale location — easy parking, no CBD headaches

•       A culture built on doing the right thing, every time

How to Apply

If this sounds like your kind of team, we'd love to hear from you.

If this sounds like a place you'd love to come to work, please email *******@aptusplumbing.com.au for more information.

Tell us a little about who you are — not just what you've done.