Selection Criteria:

• Formal qualifications in social work, counselling or community services preferred.
• Residential based role, no Fly-in/Fly-out.
• Work rights in Australia or ability to obtain.
• A demonstrated understanding of the issues surrounding family and domestic violence and homelessness.
• Capacity to crisis manage, to assess and make appropriate decisions and provide timely responses when case managing clients.
• Ability to effectively engage with clients from culturally diverse backgrounds.
• Knowledge of government and non-government community services.
• Ability to advocate for clients on a professional level, including working collaboratively with other support services and agencies.
• Ability to encourage and support clients to feel safe.
• Ability to provide clients with a sense of wellbeing where clients’ health is promoted and nurtured.
• Proficiency in Microsoft Office and data entry.

Key Responsibilities: 

• To provide practical & emotional support to clients.
• Supervise the activities of clients including children, ensuring that all clients adhere to the House Rules and Policies and Procedures.
• Maintain daily case management/support plans for women and children.
• Update all the necessary records as per the Policies and Procedures Manual.
• Ensure that information on relevant community resources is available to clients and their children.
• Assist clients to identify and access other services that may be relevant to their case management support plan.
• Adhere to the Policies and Procedures Manual relating to clients, data collection and financial management and within the parameters of the Department of Communities' protocols.
• Complete house duties as necessary and assist clients throughout the day, including supporting clients in initiating and maintaining in-house routines and general tasks.
• Cleaning, laundry of bed linen etc and room preparation for incoming clients if required.

The successful applicant must have or be able to obtain prior to employment:

• A current “C” class WA Drivers Licence.
• A current National Police Clearance (less than 3 months old).
• A current Working with Children Check.
• A current First Aid Certificate or willing to obtain.
• A Visa.