About Miele

What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers.

Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.

About Your Workplace

Join Miele’s Experience Centre team and become part of a premium retail and culinary environment where innovation, hospitality and exceptional customer experiences come together. As a Senior Culinary Expert, you will lead a talented culinary team in delivering inspiring appliance demonstrations, masterclasses and events that showcase the quality and performance of Miele products. This is a unique opportunity for a passionate culinary professional who thrives in leadership, enjoys engaging with customers and is excited by the intersection of food, retail and premium experiences.

Your Responsibilities

• Lead and inspire the Culinary Expert team to deliver exceptional demonstrations, classes, events and customer experiences
• Showcase Miele appliances through engaging cooking demonstrations, recipe development and premium culinary presentations
• Work collaboratively with the Experience Centre leadership team to support retail operations and achieve sales and service targets
• Coordinate and manage demonstration schedules, bookings, kitchen preparation and customer communications
• Maintain the highest standards of food safety, presentation and operational excellence across all culinary activities
• Support events, trade nights, product training sessions and external demonstrations as required
• Drive continuous improvement through team coaching, process enhancement and contribution to new culinary ideas and experiences

What We Are Looking For

Must-have:
• Strong culinary experience with a passion for food, presentation and customer engagement
• Previous experience leading or mentoring a culinary or hospitality team
• Exceptional communication and interpersonal skills with a customer-first mindset
• Ability to multitask, manage events and work effectively in a fast-paced environment
• Flexibility to work weekends, evenings and occasional travel as required

Nice-to-have:
• Certificate III in Commercial Cookery
• Level 2 Food Safety Certificate
• Experience within a premium retail, hospitality or luxury brand environment
• Confidence using Microsoft Office applications and managing event coordination tasks

Our Benefits

• Quarterly Life Leave – one paid day each quarter to recharge
• Personal development and career opportunities
• Employee discounts
• Access a wide range of wellbeing programs, including annual flu vaccinations, employee assistance program and holistic support
• Experience meaningful recognition for both individual accomplishments and team successes