Labourforce are currently seeking a Compliance Officer to work for our client in Hazelmere, and a Customer Service Representative to work for our client in Forrestdale.
Hours are full time with 7am – 8am starts (as rostered), possible OT if required.
Pay rate from $33 per hour inclusive of casual loading (contract and temp to perm opportunities)
You must have your own car/license to get to work, and must have unlimited working rights in Australia (no student visas or WHV due to limitations).
About the roles:
Hazelmere requires you to work for a cold storage company in their distribution of frozen and chilled food products. Please note you will be working in the chiller for extended periods (+4 degrees)
You will be there to support best practice of Safety & Food Safety culture, assisting with the development and implementation of site-specific targets, safety programmes, collect and collate data, produce reports to support initiatives.
You will also work to support best practice by assisting with training to meet compliance with food safety standards and guidelines required to meet compliance with relevant Government bodies.
Forrestdale role is in an ambient (normal temp) environment working for our client that specializes in the distribution of glass products. The primary focus of this role is to provide a high level of service to customers by fulfilling purchase orders and attending to customer queries. They must ensure that all sales are invoiced in a timely manner and that customer returns are processed efficiently. The Customer Service Representative is responsible for maintaining customer relationships and reports directly to the Branch Manager.
Essential experience within Australia:
Hazelmere- Compliance Officer
- 3 years + experience in a similar role
- Qualifications in Food Safety or related disciplines
- Experience with implementing safety procedures, product safety, quality in line with legislation
- Quality management systems
- Experience in conducting operational risk assessments
- Experience with supporting or conducting internal audits
- Accreditation in workplace training qualifications is desirable
- Strong verbal and written communication skills
- Strong customer service, problem solving and influencing skills
- Strong time management and organisational skills
- Strong IT skills (Microsoft Office)
- Strong teamwork focus
Forrestdale- Customer Service Representative
- Proven experience as a customer service representative (3+ years in Australia)
- Strong interpersonal skills
- Excellent written and verbal communication skills
- Exceptional organisational and time management skills
- Proficient computer skills
- Answer and respond promptly to customer enquiries and issues
- Service customers and process customer orders
- Issue invoices and process customer returns and credits
- Handling customer payments and banking
- Ensuring that other warehouse employees are working effectively
- Contact Debtors to recover any debts outstanding (if requested)
- Organise customer deliveries
- Manage external freight companies
- Work with the Branch Manager and Warehouse supervisor to manage driver’s schedules
- Arrange internal stock transfer requests
- Arrange buy in of certain goods and receive office deliveries
- Assist with accessories stock take
- Perform random daily and weekly inventory checks
To apply:
Apply through seek by selecting the 'APPLY NOW' button.
In your cover letter, please outline which role you would prefer (Hazelmere or Forrestdale) and why you are best suited.
Please note only shortlisted candidates are being contacted at this stage.
All successful candidates will need to pass a pre-employment medical including drug and alcohol test.
You will then be subject to random drug and alcohol testing on site.