Administrative Officer

ABOUT US

Dovida is a national provider of high-quality, person-centered home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.

At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care.

About this opportunity

As the Administrative Officer, you will be responsible for being the main point of contact for our customers, ensuring they receive top-notch service. This role oversees administrative operations at our Osbourne Park office, managing various clerical and administrative duties. These include supporting the Information Technology function as well as being the first point of contact for both clients and caregivers.

Why join us?

• A rewarding career where you can make a positive difference in the lives of seniors and their families.
• A company that recognizes and appreciates the value of the work that you do.
• A fun and supportive team
• Annual Appreciation Day
• Access to our Employee Assistance Program
• Paid Birthday Off!

Key Responsibilities

• Support efficient office operations, including IT needs and stock management.
• Handle incoming calls and inquiries professionally and knowledgeably.
• Collaborate with the Business Operations Manager and other staff for business success.
• Promote a positive team culture by maintaining open and transparent communication through regular team meetings, emails and updates.

About you

• Preferred knowledge of the aged care industry.
• Demonstrated experience in office administration
• Strong attention to detail and organizational skills.
• Proficient in Outlook, Word, Excel.
• Ability to plan, prioritize and achieve goals.
• Professional demeanor, ability to build trust.
• Understanding of confidentiality and privacy.

Australian work rights

Applicants must have permanent or temporary rights to work in Australia with no restrictions.

How do I apply?

Please submit your resume and a cover letter detailing your suitability for this role.