Café and Restaurant Manager

We are seeking a motivated Café and Restaurant Manager to lead daily operations, inspire the team, and deliver an exceptional customer experience. This role combines hands-on management with business oversight to ensure smooth service, high standards, and sustainable growth.

Benefits

Task & responsibilities

• Oversee daily operations to ensure efficient, high-quality service.
• Manage staff scheduling, training, and performance appraisals.
• Monitor food quality, presentation, and compliance with safety and hygiene standards.
• Provide consult to Chef to plan seasonal menus
• Handle supplier negotiations, inventory control, and cost management.
• Develop and implement operational policies and service procedures.
• Address customer queries, feedback, and complaints to maintain high satisfaction.
• Assist in budgeting, financial reporting, and meeting KPIs.
• Ensure compliance with workplace health and safety, and regulatory requirements.
• Collaborate with senior management to drive business growth and innovation.

Qualification & experience

• Qualifications in hospitality management, Business Administration, or equivalent experience.
• Minimum 1 year of experience in restaurant/café/hospitality management.
• Proven ability to manage teams in a fast-paced environment.
• Strong financial acumen and knowledge of budgeting and cost control.
• Excellent communication, problem-solving, and leadership skills.
• Strong knowledge of industry best practices, food safety regulations, and WHS standards.
• Experience with rostering software, POS systems, and inventory management tools.