CAFE MANAGER

Exciting Opportunity: Café Manager at BALLABOOSTA (City Branch)

We’re looking for an experienced and enthusiastic Café Manager to join the BALLABOOSTA team! As a vital member of our leadership group, you'll inspire and manage a dedicated team of baristas and food service staff to consistently deliver an outstanding customer experience at our vibrant city branch.

This is a full-time position offering competitive pay and strong career development opportunities in a fast-paced, supportive environment.

Now Hiring: Front of House All-Rounders (City Branch)

BALLABOOSTA’s city location is also on the lookout for friendly, reliable, and energetic Front of House All-Rounders to join our team.

We’re offering casual roles (20–35 hours per week) — perfect for individuals who thrive in a dynamic café setting and are passionate about great service.

Benefits

At BALLABOOSTA, we value our team and offer a range of benefits to support your career and wellbeing, including:

- Competitive salary and bonus incentives

- Comprehensive training and development opportunities

- Discounted meals and beverages

- Flexible work arrangements and a great work-life balance

- A fun, vibrant and supportive team culture 

Task & responsibilities

Planning menus in consultation with chefs

Manage and motivate a team of baristas, food service staff and kitchen team, providing coaching and development to drive performance.

Oversee inventory management and rostering to optimize staffing and minimize costs.

Implement and monitor compliance with health and safety and food hygiene policies and procedures.

Maintaining records of stock levels and financial transactions. 

Create a staff schedule to ensure appropriate staffing.

Planning and organizing special functions

Ordering food, vegetables, and drink supplies.

Ensuring dining facilities comply with health regulations.

Conferring with customers to assess their satisfaction with meals and service.

Take reservations, greet guests, and assist in taking orders 

Qualification & experience

Minimum 1.5 years experience in a similar cafe or restaurant manager role

Strong leadership and people management skills with the ability to inspire and motivate a team

Passion for the hospitality industry and a keen interest in food, coffee and customer experience

Certificate III in Hospitality or equivalent preferred

Excellent customer service orientation and the ability to deliver an exceptional hospitality experience

Proven track record in inventory and financial management, with a focus on driving operational efficiencies

Exceptional communication and interpersonal skills to liaise effectively with both customers and colleagues