Contract Administrator

Southern Cross Cleaning is a proud part of The SCC Group, a forward-thinking and rapidly growing commercial cleaning business. We deliver a wide range of cleaning services across private and government schools, defence sites, supermarkets, and other commercial sectors. Our reputation is built on our commitment to service excellence, safety, and innovation.

As we continue to grow, we seek passionate, driven leaders who want to be part of our success story.

We are seeking a proactve and highly organised Contract Administrator to provide high-level support and administratve assistance to our Senior Contract Manager and Contracts Team. This is a dynami role that will support the successful planning, administraton, and delivery of both new and existng private contracts across a range of services.

The successful candidate will have at least 1 year of experience in contract administration and staff management within the commercial cleaning or related service industries.

Benefits

Benefits

Salary and Conditions

• Annual salary of $85,000 plus superannuation.
• Full-time role, minimum 38 hours per week.
• Long-term career growth opportunities within the expanding SCC Group.
• Supportive work culture and leadership development.

Task & responsibilities

Task & Responsibilities

Key Responsibilities

Prioritse and track tasks to ensure tmely completon and efectve workfow across the

team.

• Assist with the preparaton, drafing, and updatng of pricing and quotatons.

• Support the coordinaton and documentaton for new contract handovers and transitons.

• Liaise with internal departments to ensure smooth onboarding of new services.

• Build and maintain strong working relatonships with clients through professional

correspondence and service delivery coordinaton.

• Manage and distribute contract variatons, documentaton, and stakeholder

communicatons.

• Coordinate the accurate and tmely invoicing of services in collaboraton with the Finance

Team.

• Provide responsive support to contract staf, including phone-based assistance and

operatonal resources.

• Monitor shared inboxes and triage requests and queries appropriately.

• Assist in planning and booking audits, site visits, travel, and accommodaton as required.

• Support with employee rostering, shif and leave approvals, and payroll-related queries.

• Contribute to the administraton of company vehicle servicing and other business resources.

• Perform senior-level administratve tasks and other dutes as directed.

Qualification & experience

Qualification & Experience

Skills and Experience Required

• Minimum 1 year or more of experience in contract administration and team management, preferably within the commercial cleaning, facilities management, or related industries.
• Strong leadership skills with proven ability to build, train, and lead high-performing teams.
• Solid understanding of commercial cleaning operations, equipment, and products.
• Experience managing cleaning contracts, including tendering, variations, and client negotiations.
• Excellent communication and problem-solving skills.
• Strong attention to detail and commitment to compliance and safety.
• Practical, hands-on approach to operations management.
• Ability to build collaborative working relationships with clients, suppliers, and internal teams.