Office Manager

Office Manager – Serviced & Virtual Office Business (Sydney CBD)

PIDC Pty Ltd (trading as McGrath Executive Suites)

We are seeking an experienced and proactive Office Manager to join our team on a full-time basis at our Sydney CBD location. McGrath Executive Suites is a well-established serviced and virtual office provider, supporting over 120 client businesses across physical office suites and virtual office services.

About Us

PIDC Pty Ltd (trading as McGrath Executive Suites) has operated for almost 10 years and currently services over 120 businesses across our office suites and virtual office models. With a dedicated team, we are committed to delivering flexible, professional, and high-quality service to our diverse client base.

About the Role

Reporting directly to the General Manager, this position is responsible for overseeing the day-to-day administration and operations of the business. The Office Manager will play a key role in supervising and training staff, managing tenant and client services, and ensuring smooth and professional delivery of services across our business.

Key Responsibilities

• Develop and maintain office policies, procedures, and administrative systems.
• Supervise and support front office staff, including rostering, training, and performance monitoring.
• Act as the primary point of contact for tenant and client enquiries, including onboarding new tenants, coordinating services, and resolving issues.
• Manage supplier contracts, office budgets, and petty cash, ensuring expenditure aligns with company policies.
• Oversee presentation and compliance of office spaces, including OH&S, fire safety, and insurance requirements.
• Support financial processes including invoicing, debtor management, and expenditure reporting.

Skills & Experience Required

• Minimum of 3 years’ experience in an administrative or office management role.
• Strong organisational and multitasking skills, with the ability to prioritise competing demands.
• Demonstrated experience supervising staff and coordinating office operations.
• Excellent communication and customer service skills with a proven ability to manage client relationships.
• Knowledge of office financial processes such as budgeting, invoicing, and reconciliations.
• Familiarity with serviced office operations is highly regarded.

Salary & Conditions

This is a full-time role based in the Sydney CBD. The salary for this position is $85,000 – $95,000 per annum plus superannuation, based on skills and experience.