Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. 

Lake Macquarie Private Hospital is now hiring! 

Work alongside a professional and supportive Administrative Team and be responsible for efficiently preparing, delivering, and retrieving patient records to support patient care. The role will include but is not limited to:

• Compile medical records of discharged patients as required
• Seek, locate and obtain medical records as requested (ie. for patients coming in, current inpatients, quality purposes and clinical needs)
• Answer and action queries from internal and external customers in a polite, timely and efficient manner
• Maintain high level of confidentiality and privacy in relation to information
• Accurately track medical records in and out of the department if required
• Perform follow-up of outstanding deficiencies (e.g. discharge summaries and pathology)
• Perform ‘culling’ and archiving of medical records in a timely and methodical manner
• Perform and assist with quality improvement activities of the department
• Perform discharge procedures according to department policy
• Maintain the Medical Records Forms Register
• Where indicated supply medical records forms to hospital departments as requested
• Perform efficient scanning of appropriate documentation
• Maintain the hospital’s archive register as required
• Comply with relevant department policies and procedures

About You

You will be a highly organised and process focused professional with previous experience in medical records or another clerical position within a health care setting.

You will also demonstrate:

• A Certificate in Medical Terminology desirable
• Strong customer service skills to effectively engage with internal and external stakeholders
• A strong level of computer literacy/knowledge
• Ability to manage confidential patient data through our Medical Records Systems

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.

• Must provide or complete a National Police Check conducted within the previous 12 months.
• According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply: 

All applications must be lodged online.

Applications close: 25 May 2026

Reference number: JR112464 

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.