One Step Disability and Community Services Pty Ltd

Experienced Office & Operations Manager NDIS Provider | Leadership Role

Location: Acacia Ridge, Brisbane QLD
Employment Type: Full-Time (Part-Time Negotiable)
Immediate Start Preferred

Highlights

• Senior leadership role with real impact in the disability sector

• Immediate Start Preferred

• Monday to Friday role – stable business hours (9am–5pm)

• Competitive salary $70,000 – 80,000 + Super

• Performance-based bonus opportunities

• NDIS registered, professional and compliant organisation

• Supportive, culturally diverse and values-driven workplace

• Opportunity to build systems, structure and quality standards

• Meaningful role supporting clients, families, carers and staff

• Stable organisation with growth vision and leadership focus

About Us

One Step Disability and Community Services Pty Ltd is an established NDIS-registered provider delivering high-quality disability supports including SIL, community access and 24-hour care. We are culturally inclusive, participant-focused and committed to compliance, professionalism and safe service delivery.

About the Role

We are seeking an experienced Office & Operations Manager to lead and strengthen the day-to-day operations of our service. This senior role oversees office systems, administration, compliance, documentation, communication and team support to ensure safe, efficient and professional service delivery.
This is a Monday to Friday position, standard business hours (approximately 9:00am – 5:00pm) with some flexibility as required.

What You’ll Do

• Lead office and operational functions to ensure smooth service delivery

• Establish structure, systems and organised workflows

• Maintain compliant records and accurate documentation

• Ensure incident reporting and governance processes are followed

• Support rostering coordination and payroll administration

• Coordinate and support staff, clients, families and carers, ensuring strong communication, smooth service delivery and responsive assistance when issues arise

• Contribute to quality improvement and organisational growth

About You

• Strong office / operations leadership experience (NDIS, health, disability or community sector highly desirable)

• Excellent organisational skills with strong attention to detail

• Confident communicator with the ability to lead and support teams

• Understanding of compliance, risk management and documentation standards

• Reliable, accountable and committed to high-quality service delivery

Compliance Requirements

(Or willingness to obtain)

• NDIS Worker Screening Check

• National Police Check

• Current First Aid & CPR (preferred)

• Valid Driver’s Licence (preferred)

• Right to Work in Australia (citizens, PR, or valid working visa)

Salary

A competitive salary will be offered based on experience:
$70,000 – $80,000 + Superannuation
(Part-time option available – pro-rata)

Performance Bonus:
A structured performance-based bonus may be offered, linked to compliance, leadership, documentation quality and operational outcomes.

How to Apply

Please submit your:

• Resume

• Short cover letter outlining your experience and suitability

📧 ****@onestepdisability.com.au
📞 0431 796 ***

Only shortlisted applicants will be contacted.