Full job description

Medical Administrator/Receptionist - Gosford, 2250

• Casual Opportunity: Tuesday, Wednesday, Thursday - with the view to go permanent/full-time

• Supportive Team Environment

• Very busy Ear, Nose and Throat Surgery with Reputation for Quality

About Us

ENTGosford has two surgeons working from this practice. It is a remarkable time to join our team as we are very busy and striving to provide a better reception service to support our surgeons who already provide the highest quality of patient care, with a personal touch and your contribution matters in shaping the future of ENTGosford.

We utilise the most advanced technology in our consulting rooms and employ a team of managers, nurses, specialist surgeons whom we support in a safe and caring environment. We encourage collaboration, a strong work ethic and provide a supportive learning environment.

Working out of our ENTGosford practice. In this critical patient facing position, you will be responsible for managing the important first contact in person and over the phone. You will provide exceptional customer service and administration support to the surgical team and nurses. You will ensure that all information that is data entered and reviewed is accurate and work closely with our multidisciplinary team to ensure the smooth transition of patients from reception to their consultation and or procedure. You will complete all billing and invoicing for our patients, liaise with referring general practitioners and operate our booking system (Shexie).

About You

You must have outstanding customer services with excellent interpersonal skills particularly with requires to empathy and compassion. Ideally you will be knowledgeable in Shexie or Best Management software with the demonstrated ability to maintain strict confidentiality and professionalism in all circumstances. You must have the ability to prioritise your workload and be able to multi-task in busy environment. You will have the ability to work as part of a cohesive team and work autonomously. You will be ambitious and thrive in an environment where you will be challenged.

What We Offer

• New state of the art equipment

• Friendly, diverse and professional team

• Flexible and supportive working arrangements

Applying

For a confidential discussion, please contact Courtney Bridges on 02 •••••677 or ssp•@entgosford.com.au. Please click the "Apply Now" button below to submit your application.

You must have full work rights for Australia to be considered for this position.