We’re looking for an organised, motivated and customer-focused Office All-Rounder / Sales Associate to join our growing team. This is a varied role suited to someone who enjoys working with people, staying organised and being involved in all areas of the business.

This is more than just an office role — you’ll be supporting sales, assisting clients, coordinating projects and helping ensure the day-to-day operations run smoothly.

About the role

As part of the Hawthorne & Co team, you’ll work closely with clients, suppliers and internal staff to deliver a seamless customer experience from enquiry through to cool or warm outreach to sale. This role is unique as you’ll be hands on with all areas of business.

Your day may include:

·      Cold and warm outreach via Phone, email or leaflet dropping

·      Assisting in creating sales tenders

·      Client follows ups

·      Management of multiple clients from different industries

·      Assisting Hawthorne&Co CEO with day-to-day operations

·      Assisting in the customer nurture process.

About you

You’re someone who enjoys variety, takes initiative and has a strong eye for detail. You’re confident communicating with clients and can juggle multiple tasks in a fast-paced environment. No sales experience Needed!!!

You will ideally have:

• Previous experience in administration, customer service, or retail

• Strong communication and relationship-building skills

• A professional and friendly approach

• Confidence using Microsoft 360 and other business Software

• Excellent organisation and time management skills

• The ability to work independently and as part of a team

• Ability to problem solve and adapt to any situation

• Phone and computer literate

• Experience with Go high-level and Podium desirable but no necessary

• Attention to detail critical

Why join Hawthorne & Co?

• Supportive and collaborative team environment

• Opportunity to grow within a creative and expanding business

• Variety in your day-to-day work

• Work with quality products and exciting commercial projects

• Be part of a local Newcastle business passionate about Diversity equity and inclusion within the Business space

• Wanting to step into an entry level role in corporate

• Learning how to sell that isn’t from a script and just simply a conversation

If you’re looking for a role where no two days are the same and you enjoy balancing customer service, administration and sales support, we’d love to hear from you.

About Hawthorne&Co

Founded in November 2023, Hawthorne&Co was established with a clear vision: to help any business, big or small, achieve meaningful growth through tailored solutions. We understand that every business is unique, which is why we customize our services to meet the specific needs of both our clients and their clients. Our approach focuses on delivering results that matter, whether you're a startup or an established enterprise. By combining expertise in sales training, HR consulting, and recruitment with a commitment to diversity, equity, and inclusion, we help organizations build stronger teams and achieve sustainable success. That's the Hawthorne&Co difference.

To apply, please send your resume and cover letter via the application link below.