ROLE DESCRIPTION

This position has been re-advertised. Previous applicants need not apply.

Position:              IT Support Officer

Contract:             Full time - Ongoing

Reports to:          IT Manager and Business Manager, with functional reporting to CEWA Digital Technology Team.

Accreditation:   Accreditation to Work in a Catholic School

Commencing:    ASAP (or by negotiation)

Application closing date:  Monday 8 June 2026 – 3.00 p.m

The College

Irene McCormack Catholic College, located just 25 minutes’ drive from Perth city centre, boasts excellent transport links by road and train. Irene McCormack Catholic College offers a Christ-centered and student-focused Catholic education from Year 7 to Year 12. Inspired by the lives of Sr Irene McCormack, Saint Mary of the Cross MacKillop, and the Sisters of St Joseph of the Sacred Heart, the College provides a holistic teaching and learning program. This program is supported by a strong and vibrant pastoral care system and enriched by a wide range of extra-curricular opportunities. The College is committed to fostering student engagement, wellbeing, and pathways through strong partnerships between school, family and community.

Position Purpose

The IT Support Officer provides on-site IT support to the College community, ensuring reliable, secure, and effective use of digital technologies to support teaching, learning, administration, and student wellbeing.  The role works in partnership with school leadership and the CEWA Digital Technology Team to deliver consistent, best-practice ICT services aligned to CEWA’s standards, policies, and Strategic priorities.

 PRIMARY ACCOUNTABILITIES:

 ·                Provide ICT support to staff and students including troubleshooting and resolving issues. 

·                Log and manage incidents and service requests, ensuring appropriate assignment and efficient resolution. 

·                Maintain asset records and documentation. 

·                Build strong relationships with school leadership and staff. 

·                Provide practical advice on effective technology use. 

·                Support major school ICT activities and events. 

·                Communicate technical matters clearly and respectfully. 

·                Installation, configuration and deployment of Windows and Apple systems.

·                Other duties as required by the Systems Manager, Business Manager or Principal.

 SHARED ACCOUNTABILITIES:

 ·                Support staff onboarding and ICT capability development. 

·                Support a secure, child-safe digital environment. 

·                Assist with access management and device compliance. 

·                Follow CEWA cybersecurity and governance standards. 

·                Support CEWA Digital Technology team lead projects. 

·                Assist with system rollouts and adoption. 

·                Identify and recommend service improvements. 

·                Support effective coordination with contractors and external providers, acting as a key point of contact as required. 

 Commitment to Child Safety  

·                Be familiar with the CEWA Child Safe Framework and its underpinning concepts.  

·                Take a shared responsibility to ensure ongoing support for a child-safe culture within the Catholic Education system. 

 Work Health and Safety 

 ·                Take a shared responsibility to ensure the safety and well-being of self and others within the workplace. 

·                Report any unsafe practices or equipment in accordance with procedures.  

Community

·                Promote and uphold CEWA as a diverse and inclusive employer. 

·                Contribute to the achievement of a positive and effective team and work environment. 

·                Always ensure compliance with the CEWA Code of Conduct.  

 IT Support Officer

 A.      Essential

 ·                Full employment rights to work in Australia.

·                Prepared to support the Catholic ethos in the performance of their duties.  

·                Excellent troubleshooting skills

·                Capable and confident communication, both written and verbal

·                Well-developed interpersonal skills, suited to interacting with staff and students in a secondary school environment.

B.      Highly Desirable

·                A TAFE or tertiary qualification in Information Technology.

·                At least two years’ Service Desk experience.

·                Strong skills and knowledge of classroom AV equipment such as data projectors, televisions and soundbars.

 CONDITIONS OF EMPLOYMENT SPECIFIC TO THE POSITION  

 ·                A current National Police History Check as issued by the Department of Education Western Australia or be willing and able to attain one.

·                A current Working With Children Check as issued by the Department of Communities Western Australia or be willing and able to attain one.

 Appointment Details:

Term of Appointment

Ongoing

Full – time Equivalent (FTE)

1.00fte

 Hours

37.5 hours per week, 8.00am – 4.00pm Monday to Friday.

 Weeks Worked

48 weeks worked; 4 weeks leave.

 Remuneration

·       Classification – Administrative and Technical Officers in accordance with the Roman Catholic Archbishop of Perth Non-Teaching staff Enterprise Bargaining Agreement (EBA).

·       Salary Classification Code (08090) Level 1 Step 6

 Applicants are advised to submit their applications through the school’s official website.

Please contact the College Business Manager

Mr Alistair Dawson for any queries regarding the Position.