Get excited, Ranjit Jewellers Pty Ltd is looking for Retail Manager for their Melton store. As the Retail Manager, you will be responsible for the full operational performance. This is a hands‑on leadership role where you will guide the team, manage daily operations, and ensure every customer receives a premium jewellery retail experience. You will be the key driver of store success, balancing people leadership, sales performance, stock management, and customer service excellence.

Benefits

• Competitive salary of $80,000 per annum plus 12% superannuation
• Supportive and family‑oriented work environment
• Opportunities for career growth as the business expands
• A role where your leadership directly shapes the customer experience and store success

Task & responsibilities

• Drive sales targets through effective team motivation and customer engagement
• Analyse sales reports to identify trends and opportunities for improvement
• Implement strategies to grow business
• Support promotional campaigns and seasonal events to maximise store performance
• Provide expert product knowledge on jewellery, stones, metals, and after‑care
• Uphold the brand’s reputation for trust, quality, and service
• Oversee daily opening and closing procedures
• Manage store presentation, cleanliness, and visual merchandising to brand guidelines
• Monitor stock levels, conduct stocktakes, and manage inventory accuracy
• Coordinate with suppliers and head office for stock replenishment
• Ensure secure handling of high‑value items and maintain proper storage procedures
• Identify slow‑moving stock and recommend merchandising or promotional actions
• Supervise, train, and mentor staff to build a confident, high‑performing team
• Create a positive, supportive work culture that encourages teamwork and accountability
• Manage staff rosters to ensure adequate coverage during working periods

Qualification & experience

Essential

• Completion of an AQF‑relevant Diploma
• Minimum two years experience as a Retail Manager
• Strong leadership skills with the ability to inspire and guide a team
• Excellent communication and interpersonal skills
• High attention to detail, especially when handling valuable merchandise
• Strong organisational and problem‑solving abilities

Highly Desirable

• Jewellery retail experience or knowledge of diamonds, gold, and gemstones
• Experience in a luxury retail environment
• Ability to train staff in product knowledge and customer service techniques