We are seeking an experienced SAP Organisational Change & Learning Lead to drive learning and capability uplift for the Amplify program. This role is critical in ensuring our global workforce is ready to adopt new SAP S/4HANA and integrated systems at Go Live and beyond.

You will lead the design, coordination, and execution of end-user training (EUT) across multiple regions, working closely with our System Integrator, Regional Change Leads, and business stakeholders to deliver a seamless and scalable learning experience.



Key Responsibilities


Learning Operations & Governance

• Develop and manage the global end-user training (EUT) master schedule aligned to role-based learning pathways
• Coordinate training logistics across regions (scheduling, venues, trainers, technology platforms)
• Establish scalable Train-the-Trainer (TTT) and end-user training plans for deployment
• Track and report on training completion, readiness, and certification metrics
• Monitor adoption and capability uplift, adjusting learning strategies based on data and feedback

Learning Design & Delivery Oversight

• Partner with Deloitte to localise SAP S/4HANA training materials (F2P, R2R, O2C, P2I) for Cochlear's business context
• Ensure training reflects real-world scenarios, processes, and customer interactions
• Coordinate translation of materials (e.g. Spanish, Simplified Chinese)
• Enable WalkMe digital adoption tools to support learning in the flow of work

Capability Building & Sustainability

• Embed a sustainable learning framework beyond Go Live
• Develop job aids, reference materials, and ongoing learning assets
• Support a modern digital learning culture across regions

Stakeholder Partnership

• Act as the key learning partner to Regional Transformation & Change Leads
• Equip stakeholders with training materials, guidance, and support for local deployment
• Establish feedback loops to continuously improve learning effectiveness

About You

• Experience in change/readiness within SAP or ERP programs
• Proven experience leading global learning programs for SAP S/4HANA or ERP transformations.
• Strong program and stakeholder management capabilities
• Experience working across multiple regions and time zones
• Ability to develop learning plans, schedules, and reporting frameworks
• Experience creating SAP learning materials and support aids
• Exposure to digital platforms such as SAP S/4HANA, Salesforce Health Cloud, WalkMe
• Strong communication and influencing skills within complex programs