House Manager / SIL Team Leader – Supported Independent Living

About the Role

Prospect Hill is seeking a calm, hands-on House Manager / SIL Team Leader to take ownership of 2–3 Supported Independent Living homes.

This is a key leadership role where you will be the consistent on-the-floor presence across homes, ensuring participants receive safe, respectful and high-quality support while guiding and mentoring support workers in their day-to-day practice.

You will play a vital role in maintaining stability, routines and quality across services, working closely with the Chief Operating Officer, Compliance Manager, roving management team and central administration support.

Key Responsibilities

Participant Support & Daily Operations

• Provide direct support with all activities of daily living including personal care, domestic tasks, medication assistance, manual handling, behaviour support, transport and meal preparation

• Coordinate and attend medical and community appointments

• Implement and monitor individual support plans, behaviour support plans and risk management strategies

• Maintain accurate documentation including progress notes, incident reports, shift handovers and participant records

• Liaise professionally with families, guardians and key stakeholders

Team Leadership & Mentoring

• Provide on-shift leadership, guidance and practical support to support workers

• Model best practice, professionalism and consistent routines across homes

• Mentor and support staff development through coaching and reinforcement of policies and procedures

• Build a positive, accountable and team-focused culture

Quality, Safety & Compliance

• Ensure homes operate in line with NDIS Practice Standards and organisational requirements

• Complete regular home compliance checks in collaboration with the Compliance Manager

• Conduct OHS inspections and ensure actions are followed through

• Identify and escalate risks early to maintain participant safety and service quality

How You’ll Be Supported

You will be supported by a strong central leadership and operations team, allowing you to focus on quality, consistency and participant outcomes.

• Direct reporting line to the COO

• Ongoing support from the Compliance Manager

• Central rostering and administration team

• Regular training, guidance and operational support from Head Office

About You

You are a calm, reliable and hands-on leader who thrives in a dynamic SIL environment.

You take pride in building strong teams, maintaining high standards, and ensuring participants receive consistent, person-centred support.

Essential Requirements

• Experience in disability support (SIL experience highly regarded)

• Experience mentoring, leading or supervising staff

• Strong organisational and communication skills

• Current NDIS Worker Screening Check

• Current First Aid & CPR

• Valid Driver Licence and reliable vehicle with comprehensive insurance

• Unrestricted Australian work rights

Desirable

• Certificate III/IV in Individual Support (Disability) or similar

• Understanding of NDIS Practice Standards, incident reporting and OHS compliance

Pay & Roster

• SCHADS Level 3.1 + applicable allowances

• Full-time Monday–Friday roster aligned to participant needs

  • Typical shifts: 6am–2pm / 9am–5pm

• Optional weekend shifts by agreement

• No active nights or sleepovers

Apply Now

If you are a reliable, hands-on leader who values quality care, team development and consistent service delivery, we would love to hear from you.

Please submit your resume and a brief cover letter addressing:

• Your experience in SIL or similar environments

• Your approach to balancing leadership with hands-on support

• An example of how you’ve supported a team member to improve their practice