What We’re Looking For

• Have a strong passion for delivering an excellent customer shopping experience 
• Be a confident leader with the ability to make effective decisions 
• Possess solid experience in the supermarket or retail industry 
• Have a proven ability to meet sales targets and KPIs within budget 
• Be capable of managing the entire store, including departments such as fresh produce and bakery 
• Understand food handling practices and maintain high hygiene standards 
• Be highly organized with the ability to manage multiple tasks independently 
• Have excellent communication skills and the ability to build positive relationships with staff and customers
• A relevant Diploma or at least 3 years' experience in retail management
• Attending meetings with area managers and relevant authorities when required 
• Setting pricing and promotional strategies to stay competitive while delivering value to customers.

Key Responsibilities

In this role, you will be responsible for:

• Planning, directing, and coordinating the overall operations of the store 
• Maintaining high standards of customer service 
• Overall responsibility for the commercial performance, profitability, and operational management of the store, including budgeting, cost control, and achievement of financial targets
• Creating and managing staff rosters within budget guidelines 
• Managing stock levels, placing orders, and minimizing waste 
• Checking deliveries for quality and resolving any issues with suppliers 
• Preparing weekly sales reports and working with management to improve performance 
• Reconciling supplier invoices and coordinating with the accounts team 
• Recruiting, training, and monitoring staff performance 
• Ensuring compliance with health, safety, and food safety regulations 

This is your chance to step into an exciting role, elevate your leadership career, and be part of a business that’s growing fast.