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Coles

System Operations Team Lead

Information & Communication Technology / Team Leaders

Posted 03/06/2026
Closes 17/06/2026

East Melbourne, 3002, Melbourne, Victoria

Full time

Not specified

We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.

About the team

Supply Chain makes life easier, safer, and more sustainable across our network. Our team works with thousands of trusted businesses every day to bring together our suppliers, distribution centres and stores. By keeping those relationships strong and processes running smoothly, we’re able to maintain the availability and quality of our products for our customers.

About the Job

This role leads produce transformation initiatives across sales forecasting, technical capability, and stakeholder engagement. You will guide a specialist team while working closely with cross-functional partners to improve accuracy, process discipline, and business outcomes. Success will come from leading change effectively and managing key internal and external stakeholders with confidence.
This is a 12 month fixed term contract. 

You will also:
•    Lead and support a team of specialists to deliver produce transformation priorities.
•    Drive improvements in sales forecasting accuracy and planning processes.
•    Partner with cross-functional stakeholders across commercial, supply chain, operations, and technical teams.
•    Manage external stakeholder relationships to support effective delivery and alignment.
•    Lead change initiatives that improve capability, ways of working, and business performance.
•    Build technical understanding across the team to support better decision-making.

About you and your Skills

You are an experienced leader with strong technical understanding and a proven ability to deliver change in a complex stakeholder environment. You bring structure, credibility, and confidence when leading teams, influencing others, and improving business capability.

You will have:
•    Experience leading teams in a transformation, forecasting, produce, supply chain, or commercial environment.
•    Strong change management experience, with the ability to bring people through new ways of working.
•    Technical capability or a strong understanding of technical processes, systems, or data-led decision-making.
•    Demonstrated experience working with cross-functional and external stakeholders.
•    Strong leadership, communication, and problem-solving skills.

What’s in it for you?

  • Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
  • Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
  • Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
  • Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
  • Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
  • Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
  • Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

About the recruitment process

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inc•••••••••••••••••@coles.com.au

Job ID: 184783

Employment Type: Full time

Applications open to:

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System Operations Team LeadMelbourneVictoriaFull timeColesInformation & Communication TechnologyTeam Leaders