We are currently seeking a motivated, reliable and experienced Transport Customer Service Representative to join a busy logistics operation based in Truganina.

This is a fantastic opportunity for someone with strong communication skills who enjoys working in a fast-paced, team-oriented environment.

Hours:
Monday to Friday, 8am - 4pm or 9am – 5pm

Key Responsibilities:

• Managing inbound and outbound customer enquiries via phone and email

• Providing updates on deliveries and transport schedules

• Monitoring shipments using GPS tracking systems

• Logging and managing requests through internal ticketing system

• Liaising with drivers, warehouse staff, and internal teams to ensure smooth operations

About You:

• MUST have experience in transport and distribution

• Strong communication and problem solving skills

• Comfortable handling a high volume of calls and emails

• Good computer skills and ability to learn new systems quickly

• A proactive and team-focused attitude